This webinar, led by NCDA Government Relations Committee Co-Chairs, will delve into the federal legislative process, focusing on upcoming bills and policies that have significant implications for career development. As career development professionals, staying ahead in understanding and adapting to legislative changes is paramount. The session will offer an in-depth analysis of current legislative trends and their potential impact on NCDA Members' strategies and practices. This will include not only laws related to jobs, education, and the economy, but also laws that may impact client rights/resources, such as childcare and benefits. Finally, the session will include discussion of NCDA's activity in advocating for career development in the United States and how members can play a part in those efforts on both the organizational and individual levels. 
 

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Presenters: 
 
Shelby McIntyre is a Career Counselor & Instructor at Pasadena City College, Co-Chair of the NCDA Government Relations Committee, former President of California CDA, and NCDA Certified Career Counselor. She earned her M.S. Counseling, College Counseling & Student Services from California State University, Northridge, and a B.A. in Cinema Studies, minors in Creative Writing & Music, from the University of Oregon. After experiencing her own career change from the film industry to the counseling profession, she is passionate about helping others navigate their career development process to find meaningful work. Her professional passions and interests include social justice, collective action/addressing systemic inequities, civic engagement, bystander intervention, and student leadership. 
 
Elle O’Flaherty is a performance optimization speaker and coach. She founded Interlace Solutions, an executive, career, and ADHD coaching firm working with organizations and clients nationwide. Elle’s work on performance and ADHD has been published in national and international magazines, and she is frequently interviewed by national media and on podcasts. Her groundbreaking course certifying career development professionals to work with ADHD clients has been lauded by participants and counseling educators. Elle was previously a litigator and trade negotiator for nearly two decades. She holds a J.D. from the College of William & Mary and a B.S. from James Madison University. She is a subject matter expert on World Trade Organization dispute settlement and international agricultural trade, which doesn’t come up much. Elle lives in Washington, DC with her family and the most beautiful dog in the world, Penny.

^{This webinar was live on April 30, 2024}

 
No matter which news channel you follow, there is one hot topic – artificial intelligence (AI). This session will provide career practitioners with an overview of AI, including current uses by career practitioners. Insights into how AI will be integrated into career development will be included. This session is not limited to practitioners who specialize in technology. It is for any career practitioner who wants to stay on the pulse of trends in technology and career development. Join this international panel of industry and education leaders for a session devoted to the future of AI in the context of career development. 
 
Panelists: 
 
Jaana Kettunen is Professor of Guidance and Vice-director at the Finnish Institute for Educational Research (FIER) of the University of Jyväskylä. Her research that has a strong international orientation revolves around career guidance practice and public policy development with a special interest on the design and use of information and communication technology in career guidance. Her work is both theoretical and practical. It focuses on empowering practitioners to be more effective in supporting the career development of individuals and groups by contributing to practitioners’ knowledge, skills, and standards of practice. She is currently Co-Chair of NCDA’s Technology Committee and President of the International Association for Educational and Vocational Guidance.  Further information: https://ktl.jyu.fi/en/staff/kettunen-jaana. 
 
Haishuo Lee serves as the Superintendent of Wagor International School and the CEO of 1111 AIGC Innovation Academy with a sustained focus on international, language, and technological education and innovation. He is devoted to promoting the application of artificial intelligence-generated content (AIGC). A holder of full scores in GEPT and TOEIC, he is also one of the only five TOEIC Propell Trainers in Taiwan. He graduated from the Digital Learning Division, Institute of Education, National Chiao Tung University and is currently pursuing a Master of Decision Analysis at Minerva University. As a member in Toastmasters International, he has clinched nine national championships in Taiwan and one impromptu speech championship in Asia. He pioneered the first-ever free online ChatGPT course in Taiwan, underscoring his commitment to driving innovation and AI education. 
 
Jeremy Schifeling has devoted his career to helping others succeed in theirs. From teaching kindergarten in Brooklyn to recruiting top students at Teach For America to leading education marketing at LinkedIn, he’s touched the lives of millions of people at every stage of their journeys. Along the way, he’s published the best-selling LinkedIn book on Amazon, served as a career coach for military veterans at Shift.org and MBA students at the University of Michigan, and produced the most-viewed video in LinkedIn’s history. He currently leads marketing at Khan Academy and shares his thoughts on Break into Tech, a site for anyone who wants to launch a tech career. 

Marie Zimenoff knows career services have the power to change lives. She began her professional career as an advisor and recruiter in higher education while completing her M.Ed. in Human Resource Studies and Career & Counseling Development. In 2008—the peak of the Great Recession—Marie left the university to start her business. Inspired by a passion to make a difference in the industry, as CEO of Career Thought Leaders and Resume Writing Academy, she trains career professionals around the globe in resume writing, career coaching, and business development. She has been quoted in Forbes, Fast Company, Dice, Yahoo!, MarketWatch, and other regional and national news outlets on careers topics and has hosted a weekly radio show, The Career Confidante, on VoiceAmerica radio for 10 years.
 
Moderator: 
 
Lakeisha Mathews, EdD, CCSP, serves as the current President of NCDA (2022-2023). Dr. Mathews is Director of the Career and Professional Development Center at the University of Baltimore and is also the owner of a career coaching business called Right Resumes & Career Coaching, LLC. Lakeisha is a native of Baltimore, MD and seeks to give back to the greater Baltimore community by serving on non-profit boards and supporting workforce programs.  Lakeisha has provided pro bono employability skills training to disadvantaged youth and currently partners with the Baltimore City Youth Works program and Cristo Rey Jesuit High School to provide work opportunities for at-risk youth. 

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[original live webinar: Aug. 2023]

Bridging Workforce, Industry, and Education:
A Global Perspective from Elementary School to Higher Education 

  
This webinar will explore how industry and education can collaborate effectively to prepare students for the workforce from PK-12 through higher education. It will address key strategies for skill development and work-based learning, while also emphasizing the role of school counselors and career specialists in bridging the gaps. 

 
Presenters: 

Carla B. Cheatham, Ph.D., LCPC, NCC, CSCDA is an Assistant Clinical Professor in the Seattle University Online School Counseling Master’s Program. Dr. Cheatham received her Ph.D. in Counselor Education and Supervision from Governors State University.  Dr. Cheatham has over 25 years of experience in school counseling. She is a licensed clinical professional counselor (LCPC- IL) and a National Certified Counselor (NCC). She has earned the Global Career Development Facilitator (GCDF) credential and the Certified School Career Development Advisor (CSCDA) credential. Dr. Cheatham’s areas of experience include Academic, Career, and Social/Emotional School Counseling, Advocacy and Social Justice, Cultural Competency, Multiculturalism, Inclusion, and Diversity. She has presented nationally on topics regarding antiracist school counseling, diversity, equity, and inclusion issues for school counseling. Dr. Cheatham is the School Career Counselor and Specialists (K-12) Board of Trustee for the National Career Development Association (NCDA). Dr. Cheatham is a liaison for the NCDA’s Leadership Academy Committee. Dr. Cheatham is the past president of the Illinois Association for Multicultural Counseling (IAMC). Dr. Cheatham’s research focuses on school counseling work with underrepresented students, equity issues in career development, and postsecondary education. She received a B.S. in Journalism from Southern Illinois University at Carbondale, an M.Ed. in School Counseling from Georgia State University, and an Ed.M. in Global Studies in Education from the University of Illinois Urbana Champaign. Dr. Cheatham resides in the Chicagoland area with her family. Dr. Cheatham enjoys relaxing on the beach, reading, researching, traveling, and spending time with family and friends. 
 
  
Tyng Kam is a Certified Master of Career Services (CMCS) coach with over 3,000 hours of coaching experience and more than 12 years of leadership in the education and workforce development sectors. Tyng specializes in guiding individuals through career transitions, helping young professionals gain clarity and build actionable development plans that accelerate advancement, and supporting managers as they grow from independent contributors into effective leaders. Her professional journey spans multinational corporations, start-ups, and higher education, enabling her to bring the employer’s perspective into her coaching practice. Her coaching approach is strengths-based and culturally responsive, rooted in the belief that every professional has a unique story to tell and the potential to thrive with the right guidance. Deeply committed to advancing diversity, equity, and inclusion, Tyng serves on the Board of Directors at the National Association of Asian American Professionals (NAAAP) Chicago, where she helps design and deliver programs that elevate AAPI professionals. She also contributes to national initiatives as part of the NCDA Special Committee on Counselor Supervision (SCCS), ensuring that career development practices continue to evolve in support of diverse learners and practitioners. Tyng defines success through the meaningful connections she builds in both her personal and professional relationships. Through her coaching, leadership, and advocacy, she is dedicated to empowering individuals to unlock their potential, lead with authenticity, and make meaningful contributions in their careers and communities. 
 
Monique J. Lawrence, Ed.S., is a Career Coach at i3 Academy in Birmingham, Alabama. She has nearly 30 years of experience as an educator, career coach, and organizational leader, with a background spanning K–12, higher education, and nonprofit leadership. Previously, she served as community college Director of TRIO Student Support Services, where she supported first-generation and underserved college students in achieving academic success. She also spent over two decades teaching Career and Technical Education courses, developing leadership programs, and mentoring student organizations. Monique holds an Education Specialist degree in Organizational Leadership in Education, a Master of Science in Educational Leadership, and a Post-Master’s Certificate in Instructional Leadership. She is an active member of professional and community organizations, including EVERFI Educator Champions, AlabamaWorks - Central Six Educator Workforce Academy, and serving on SCCS committees with NCDA which she has been a member since 2024. 
 
Engr. Emile Kofi Bosiako Ofori is a distinguished professional whose work bridges Career Development and Technical Skills Training in Ghana. He is the President of the Association of Career Development Professionals (ACDP) in Ghana and a Certified Career Services Provider (CCSP), recognized for his dedication to advancing career guidance and counseling services nationwide. Under his leadership, he has trained and built the capacity of over 120 Technical/ Vocational Education and Training (TVET) School Counselors across three regional capitals in Ghana, equipping them with practical tools and methodologies to deliver effective career services. As a Career Development advocate, Engr. Ofori is committed to addressing the critical gaps in career services delivery in Ghana, particularly the limited number of Certified Career  
Professionals and the need for standardized approaches in schools. His work emphasizes empowering counselors and educators to guide young people in making informed educational, technical, and career decisions that align with their interests and market realities. Beyond Career Development, Engr. Ofori has an extensive background in Technical and Vocational Training. He is the Founder and President of the Galeed Institute of Science and Technology, where he 
champions hands-on, practical training in Science, Technology, and Engineering. Through this institution, he has introduced innovative programs in electronics, robotics, and Applied Engineering, ensuring that learners acquire not just theoretical knowledge but also the technical competence to thrive in today’s fast-evolving industries. His passion is to expand access to Career Guidance and Practical Training across the country, ensuring that Ghanaian youth are empowered with the knowledge, skills, and confidence to succeed in an increasingly competitive global economy. 
 
Sharon Rouls is a dedicated advocate for personal and professional development, blending a rich background as a National Certified Counselor, Licensed Professional Counselor, Certified Career Coach, Certified Youth Facilitator and Registered Yoga Teacher with over 30 years of experience in law and education. Passionate about empowering others, Sharon focuses on helping individuals discover their inherent strengths and envision their futures. As a Certified DISC and Emotional Intelligence Consultant, she blends evidence-based strategies with mindful movement to create transformative experiences. Sharon’s coaching and training will equip you with essential tools to cultivate self-awareness and make confident career decisions while navigating life's challenges toward a life of balance, alignment and joy.

Millie Hemming, M.S. is a seasoned professional in the field of career coaching and secondary counseling. She holds a B.A. in Psychology with a minor in Spanish from SCSU and an M.S in School Counseling from Capella University. Early in her career her professional work has included truancy social work, intensive family preservation, research assistance, and behavioral supports in the community. She is fluent in Spanish and therefore most of these roles have supported urban populations and BIPOC students/families. Midway into her career, she transitioned to focus on providing educational support within the K-12 school system serving as a behavioral support specialist, family liaison and special education tutor. After completing her masters which included year long field placements at a Career Technical High School, A.I. Prince Technical High School in Hartford, and a comprehensive magnet school, CREC Academy of Science and Innovation, she graduated and received her CT certification in school counseling. She served as the graduate student liaison to the CT School Counseling Association which included implementing a graduate student full day professional development conference. Over the past 10 years, she has served as a career coach and workforce specialist for a non-profit in East Hartford focused on supporting manufacturing workforce development. Recently her professional position is as a Work-Based Learning Coordinator at Berlin High School facilitating career development services including extended learning opportunities for students. She has been instrumental in the establishment of Career Pathways for the 2025-2026 school year in the district. She is a professional member of ASCA, CSCA, NCDA, CCCDA and is pursuing future credentialing via NCDA. She has presented professionally for the CCCDA, the University of Hartford and smaller nonprofits. In her free time she is the mother of three children, 27, 25, and 18, engaged to be married, is a singer, enjoys birdwatching, learning salsa and community volunteering.

[presented live October 29, 2025]

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As career development professionals “inspire and empower individuals to achieve their career and life goals,” (NCDA Mission Statement) they tend to neglect their own goals. Practitioners often express a desire to look at their own careers. In this interactive session, we will examine the value of reciprocity in mentor/mentee relationships, identify what we each bring to the table as mentors as well as what we seek as mentees and explore how to cultivate dynamic and successful mentoring relationships.

Presented by Courtney Warnsman  
Brief Biography >

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This webinar is the second in a series focused on the importance of overall mental health and well-being as related to a person’s ability to break through career barriers. Throughout the series, panel members will share information on factors affecting accessibility and the ways in which career practitioners and employers can support people in gaining access to fulfilling work.  
 
Join our panelists as they share stories of how a sense of “otherness” has affected their mental health. They will share insights on what career practitioners can do to help clients with similar experiences break through career barriers and provide perspective to employers regarding the unique skills and extraordinary value that diversity can add to the workplace.  
 

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Presenters: 
 
Johnny Crowder is a suicide/abuse survivor, TEDx speaker, Billboard-charting heavy metal musician, and the Founder & CEO of Cope Notes, a text-based mental health platform that provides daily support to users in nearly 100 countries around the world. Armed with a decade of clinical treatment, a psychology degree from the University of Central Florida, and 10+ years of peer support and public advocacy through the National Alliance on Mental Illness (NAMI), Johnny’s youthful vigor for mental health has impacted millions of lives across the globe. 
 
Montreece Payton-Hardy is a staunch advocate for Accessibility, Belonging, Inclusion, Diversity, and Equity – ABIDE. Her lived experience is foundational to her passion for creating greater digital inclusion and accessibility. Montreece is intentional and strategic in her approach to any subject. She possesses the education, training, and experience necessary to provide honest, candid perspectives on a variety of important issues as well as topics from her own intersectional realities: African Americans with Graduate Degrees, Single Working Mothers, People with Disabilities, and ... Vegans in Texas (aka Meat Country). 
 
Bonnie Violet is a trans femme genderqueer spiritual drag artist and digital chaplain. She is also a YouTuber and host of the A Queer Chaplain Podcast with series such as Drag and Spirituality, TranSpirit, and Faith Leaders. Bonnie Violet is co-host of Splintered Grace with her conservative Christian aunt and the At the CCC recovery podcast. Creator and founder of Allies Linked for the Prevention of HIV & AIDS (a.l.p.h.a.) and the annual Drag and Spirituality Summit. She has shared her experience strength and hope with HIV for 24 years, recovering from drugs, alcohol, and sexual assault among other things for 14 years in classrooms, community centers, churches, online, and pretty much anywhere else she is invited. As a queer chaplain, she is present with people in death and dying helping to lace one’s narrative with a spiritual thread to remind one of their resilience, strengthen faith in self, create serenity in the now, and instill hope for their future. Oh, and she does weddings, memorials, and other rituals in and out of drag. Learn more about Bonnie at: https://www.aqueerchaplain.org.
  
Moderator: 
 
Courtney Warnsman, PhD currently serves as NCDA’s Board Trustee for Private Practice, Business and Industry, and Agencies. A career development facilitator for nearly 20 years, she works at Austin Career Connections in Austin, Texas, delivering career transition and development services to individual clients across functional roles and industries. 

The live event was recorded October 23, 2023.

The NCDA 2021 Webinar series presents:

Enhancing Career and College Readiness Self-Efficacy of Children and Adolescents

Presented by: Stanley Baker, Ph.D., Amanda Hudson Allen, Ph.D., Robert Martinez, Ph.D., and Regina Gavin Williams, Ph.D.

Details of evidence-based psycho-educational units for adolescents and children and customized individual career counseling interventions for adolescents will be presented. The underlying theme is enhancing career and college readiness self-efficacy. Related curriculum documents, outcome data, treatment strategies employed, and exercises will be provided.

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Presenter Information:

Stanley B. Baker, Ph. D., professor of counselor education, North Carolina State University

Amanda Hudson Allen, Ph.D., Executive Director of Social and Emotional Learning, Johnston County Public Schools 

Robert R. Martinez, Ph.D., assistant professor of school counseling, University of North Carolina-Chapel Hill

Regina Gavin Williams, Ph.D., assistant professor of counselor education, North Carolina Central University

Ethical Leadership: How to Walk the Walk 

Presented by David Reile and Conquaya James
 

Many people assume leadership is simply about gaining followers and persuading others to do what you ask. In reality, leadership is far more nuanced. There are multiple leadership styles, each serving distinct purposes depending on the context and the needs of those being led. 

At its core, ethical leadership is grounded in service. Truly effective leaders prioritize the well-being, growth, and integrity of the individuals and communities they serve. This webinar explores what it means to lead ethically, how to align actions with values, and how to consistently “walk the walk” in professional practice. 

Participants engaged in meaningful dialogue and contributed insights that may inform future updates to the NCDA Code of Ethics. 

Presenters: 

David Reile is a licensed psychologist, NCDA Certified Career Counselor (CCC), ICF Professional Certified Coach (PCC), and an executive coach with 30 years of education and experience in career planning and psychological consultation. His education includes a Ph.D. in counseling psychology with a specialization in psychological assessment from Howard University. David co-manages an organizational development and consultation firm, the Career Development Alliance (CDA). David is a past president (2016-17) of the National Career Development Association (NCDA). He has served NCDA in many ways, including as chair of the ethics committee (2004 – 2009). He is currently the associate chair of the committee now, where he has assisted in revising and editing the newest version (2024) of NCDA’s Code of Ethics. In addition to his professional work and affiliation with NCDA, David has contributed to career development globally through his non-profit, the R/S Foundation.    
 
Conquaya James, MS, EdS, NCC is a formally trained career counselor from Florida State University’s Department of Educational Psychology & Learning Systems and The Career Center. She has over 20 years of experience as a Board-Certified Counselor, has served on the NCDA Ethics Committee for 17 years and as co-chair for the past two years, was the co-chair for the 2024-2025 NCDA AI Task Force, and has held leadership positions within a diverse range of university career centers. Currently, Conquaya owns Careers By Design, LLC in Macon, GA and serves as the Associate Director for Career and Professional Development at Oxford College of Emory University. 

[Presented live June 4, 2026]

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The mission of the U.S. Department of Veterans Affairs (VA) is "to fulfill President Lincoln’s promise to care for those who have served in our nation’s military and for their families, caregivers, and survivors." 
 
Within the VA, the Veterans Benefits Administration (VBA) is one of three Administrations. The VBA helps service members transition out of military service, and assists Veterans with education, home loans, life insurance and much more. The VBA provides benefits and services to Veterans and their families in a responsive, timely and compassionate manner in recognition of their service to the nation. 
 
The VBA's goal is to attract, develop, and retain passionate, high-performing employees who are interested in making a difference, while providing generations of Veterans — and their survivors — with the care and benefits they deserve. 
 
The National Recruitment Team (NRT) is committed to branding the VBA as an employer of choice by engaging talent pools representing all segments of society. 
 
This webinar is the second in a two-part series. In this session, you will meet representatives of the VBA who will share guidance on federal resume writing and applying for federal jobs through the USAJOBS website. 
 
Topics to be covered include: 

• Requirements of the Federal Resume 
• Job Announcements and USAJOBS
• Online Resources

 
Presenters: 
 
Douglas Miller, VBA National Recruiter 
 
Michell Aulisio, VBA National Recruiter 
 
Noel Burton, VBA National Recruiter 

^{This webinar was presented live on 2/28/24}

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The NCDA 2021 Webinar series presents:

Filling the Career Development Pipeline
from a DEI Lens

Presented by:

Cheryl Love, Ruben Britt, Christian Chan and Lynette Correa-Velez

As career development practitioners, how can we develop a more diverse pipeline that increases interest in the career development field and provides a more diverse pool of professionals to mentor and support into state and national leadership roles in career services? Join NCDA and a panel of career development professionals as they discuss strategies to increase the career development pipeline from a DEI lens.

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The Presenters:

Moderator: Cheryl  Love, Career Counselor & Adjunct Faculty for the Educational Leadership Department at Cal Poly Pomona.
Cheryl Love, Ph.D. serves as a Career Counselor and Liaison to the College of Education and Integrative Studies and the Bronco Dreamers Resource Center at Cal Poly Pomona.  She is the Coordinator of the Clothes Closet Service for the Career Center and is Adjunct Faculty for the Educational Leadership Department at Cal Poly Pomona.  Cheryl has 30+ years of experience as a Counselor and Teacher in all four Higher Education systems in California (UC, CSU, Private and Community) as well as the Public School and Non-Profit sector. This breadth of experience has provided her with the knowledge and skills to work with diverse student populations to assist them with identifying their career goals. She has a Master’s Degree in Counseling with a Pupil Personnel Service Credential from California State University, Fullerton and a Doctorate from the University of California, Los Angeles in Educational Psychology with an emphasis in Counseling.  She serves as the Co-Chair of the National Career Development Association (NCDA) Committee on Diversity Initiatives and Cultural Inclusion, and is a member of the Higher Education Constituency Advisory Board for NCDA.  She is also a board member for the California Career Development Association (CCDA) starting in Fall 2020.  

Panelist: Christian Chan, Assistant Professor in the Department of Counseling and Educational Development at The University of North Carolina at Greensboro
Christian D. Chan (he, him, his), PhD, NCC is an Assistant Professor in the Department of Counseling and Educational Development at The University of North Carolina at Greensboro, President of the Association for Adult Development and Aging (AADA), and a proud Queer Person of Color. As a scholar-activist, his interests revolve around intersectionality; multiculturalism in counseling practice, supervision, and counselor education; social justice and activism; career development; critical research methodologies; and couple, family, and group modalities with socialization/communication of cultural factors. Dedicated to mentorship for leaders and scholars, he has actively contributed to over 50 peer-reviewed publications in journals, books, and edited volumes and has conducted over 120 refereed presentations at the national, regional, and state levels. He currently serves on the editorial boards of Journal of Counseling & Development, Counselor Education and Supervision, Journal of Multicultural Counseling and Development, Journal of LGBT Issues in Counseling, Adultspan, Journal of Counseling Sexology & Sexual Wellness: Research, Practice, and Education, and Asia Pacific Career Development Journal.

Panelist: Ruben Britt, Assistant Director, Office of Career Advancement, Rowan University
Ruben Britt, Jr. is an author, lecturer, career coach, and educator, who is the Assistant Director for the Office of Career Advancement at Rowan University. Notably, he has worked as a consultant for the U.S. Department of Education, the Educational Testing Services and several other organizations. He is the author of four books and he has written numerous articles related to career development, education and social issues. He is also the host of Career Talk on WGLS-FM a show offering tips and advice on career planning and finding employment.​

Panelist: Lynette Correa-Velez, Assistant Director, Career Development, Northeastern Illinois University
Lynette Correa-Velez, M.Ed., (she/her/hers/ella), is the Founder of the #CriticalCareerCoach, Co-Founder of Inclusive Career Coaching Institute, and currently the Assistant Director of Career Development at Northeastern Illinois University (NEIU) located in Chicago, IL. As a trained Career Coach with over 17 years of professional experience in career coaching and human resource development, she is trained over 20,000 multicultural and inter-generational learners in over 20 21st century career readiness topics. As a life-long social and racial justice advocate, she career coaches with a diversity, equity, and inclusive (DEI) and intersectional lens where she is now a 3rd year doctoral student at the University of Illinois at Urbana-Champaign (UIUC) in the Diversity and Equity in Education with an emphasis in Human Resource Development (HRD) program. She has her M.Ed. in HRD with a focus in Management of e-Learning for Workplace Learning & Training from UIUC and her B.S. in Business Management & Human Resource Management with a Minor in Psychology from Lesley University located in Cambridge, MA.

2022 Presidential Series sponsored by NCDA

The Future of Work with Special Guest Dr. Yvonne Thayer

As a career development professional, it is vital to stay abreast of current trends and changes in the workforce. NCDA President, Dr. Sharon Givens, is inviting you to a discussion on the future of work. Changes in the workforce and skills gaps in many industries have further created the need for new technology and pivoting to address unique challenges. This session will highlight the future of work and explore techniques and strategies for career service providers. Dr. Givens welcomes special guest, Dr. Yvonne Thayer to share her expertise on this topic.

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The NCDA 2019 Webinar series presents:

Helping Clients Cope with Bias During the Job Search Process

Presented by: Lakeisha Mathews

Are your students or clients ever concerned about the perceptions hiring managers will have of their name, sexuality, or religious affiliation?  Do your clients ask for your advice on how cultural identifiers should be presented on a resume or shared during an interview?  Despite the growing number of diversity hiring plans implemented across various sectors, job seekers still have concerns about facing bias during the hiring process.  In this webinar, participants will discuss how to coach and advise students on overcoming bias in the job search process. Various diversity variables will be explored and their impact on professionals documents, interviewing, and networking. 

Whether the majority of your clients are underrepresented populations or not, this webinar is a must for every career development professional providing direct counseling, coaching or advising on employability skills and job searching.

You’ll Learn:

• What cultural identifiers are and how they impact the job search process
• Strategies for helping clients overcome bias during the job search
• Recommendations for nurturing fair hiring practices in career development services centers.

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PRESENTER

Lakeisha Mathews is Director of the Career and Professional Development Center at the University of Baltimore.  She formally served as Associate Director of Career Services at the University of Maryland University College and as Assistant Director for Alumni & Graduate Students at the Loyola University Maryland Career Center.

Lakeisha is also the owner of a career coaching business called Right Resumes & Career Coaching, LLC which she launched in 2012.  Right Resumes & Career Coaching serves entry-level and mid-career professionals in the DC Metro area and specializes in resume writing, career planning and strategy and professional development seminars. 

Mrs. Mathews holds several industry certifications as a Certified Professional Career Coach, Certified Professional Resume Writer, Global Career Development Facilitator, Certified Career Services Provider, Certified Business and Employer Services Professional, and is certified to teach Etiquette to Adults and Professionals. She received her M.S. in Human Resource Development from Towson University and a B.A. in Communication from the University of Maryland College Park. Lakeisha is currently pursuing a Doctorate of Education in Higher Education Leadership and Innovation from Wilmington University.

Lakeisha is a published authors and thought leader in the field of career services.  In 2016, Lakeisha co-authored a chapter in the book Find Your Fit, published by the Association of Talent Development.  She is currently serving as the Trustee for Higher Education Career Counselors & Educators for the National Career Development Association, the largest career development association in the world.  In 2011, she served as president of the Maryland Career Development Association.

The old paradigm of matching students to job titles is no longer serving us. The realities of our changing world of work demand that we help students look beyond job titles. Instead, we can help them to find inspiring challenges to work on. This new approach to career exploration is called the Challenge mindset. During this presentation, participants will learn about how career services leaders are using a Challenge mindset to promote equity. When students are asked “What do you want to do?” their answers reflect what they already know, thus reinforcing their status quo. By helping students explore through the lens of job titles, they broaden their horizons and discover new possibilities. For the last 5 years, more than 50,000 students have used the Challenge mindset to explore challenges to solve, the companies working on them, the people who work there, and what they need to learn to be able to do that. Join this session to explore how higher education institutions are using this approach to get results with their students, and how you can experiment with this approach on your campus.

About the Presenter:
JP Michel partners with career advisors to unlock new career possibilities for confused students. JP’s work in leadership and career development helped him create the Challenge mindset, an approach to career exploration now used in hundreds of schools and postsecondary institutions. Over 50,000 have used the Challenge Cards to look beyond job titles and broaden their horizons. JP is a TEDx speaker and has a masters degree in industrial-organizational psychology.

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Maximizing Your Impact with Veterans

Presented by Emily King Grandinetta

Career development professionals are in a unique position to make a difference with military service members, Veterans, and student Veterans, but need insight and practical tools for doing so. In this session, author Emily King Grandinetta provides a high-level overview of psychosocial aspects of military transition that you need to know about to have maximum positive impact on this valuable but often misunderstood talent segment.  

 
Presenter: 

Emily King Grandinetta is a recognized authority on the transition from military service to civilian employment. She has advised generals, CEOs, and everyone in between in her 25-year career. A behavioral scientist, ICF Master Certified Coach, and award-winning author, Emily has worked with companies like Accenture, Booz Allen Hamilton, Comcast, Dell and Veterans themselves to accelerate performance and overall success. Her most recent book, At Ease: The Guide to a Smooth and Successful Military Transition (Fullcourt Press, 2024) focuses on wellbeing and self-discovery in the transition process. Emily is leading a movement to redefine military transition as a personal process of discovery vs. merely a job-hunting exercise; and to transform the way our nation prepares Veterans to thrive in the civilian workforce. 

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[original live webinar: May 2025]

Too often, education and workforce systems operate in separate worlds. The school experience should prepare students for the world of work, yet far too many students are not exposed to a myriad of career possibilities – and they do not understand their unique strengths, interests, and values. The workforce development system then tries to support job seekers who are little prepared or unclear on what they want to do. The San Diego Workforce Partnership is collaborating with school districts across the county to disrupt this disconnect, providing training, tools, and strategies to support all students in accessing the world of work.

Presenters: Sarah Burns, Director of Learning at the San Diego Workforce Partnership, and Peter Callstrom, CEO San Diego Workforce Partnership

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Presenter Information:

Sarah Burns has over a decade of combined experience in the fields of education, workforce development, and leadership development. As the Director of Learning at the San Diego Workforce Partnership, Sarah infuses career development best practices into the programs offered by the publicly funded workforce development system and its network of providers. She also designs and delivers professional development for San Diego’s teachers, school leaders and career counselors, drawing upon her experience as a high-school math teacher in New York City. Sarah uses her expertise in labor market research to illuminate present employment needs and future trends in a way especially relevant to K-12 schools, institutes of higher education, and other job-training providers. Sarah leverages her professional practice and degrees in economics and math education to support successful labor market outcomes for San Diegans, with a passion for students and the younger workforce. She is a Gallup Certified Strengths Coach and is skilled in helping individuals and groups to illuminate and amplify their strengths to find success in the world of work.

Peter Callstrom has led nonprofits in the San Diego region for 30+ years. He joined the SDWP as CEO in 2012. Peter and his team have transformed the SDWP and reimagined workforce development delivery and impact. Peter and team have built a diverse budget ($48M) from multiple investors (public, private and philanthropy), and delivered varied workforce programs to empower job seekers of all ages. With federal resources, they manage a countywide network of full-service career centers. With an emphasis on underserved populations, but available to all job seekers, the SDWP and its partners reach 50K+ annually. The SDWP created the first and only workforce Income Share Agreement (ISA) fund, an innovative student financing model to access post-secondary skills - students pay back to the fund, creating an ‘evergreen’ fund that empowers future participants. The SDWP utilizes in-depth labor market research and deploys content via K-14 educational materials and ‘MyNextMove’ – an online experience to inform and inspire students, teachers, and job seekers and the ‘Launch Pad’ with the Cajon Valley School District – an innovative in-person K-12 experience that integrates career exploration with academics. Other innovative projects: TechHire, Cybersecurity career training, Construction Career Jumpstart, Dental Assistant Training, Connect2Careers – youth employment, Reentry for justice-involved, “High Road” Training Partnerships, and more. Recipient of the “WIOA Trailblazer” award (of 550 workforce boards around the country) and USD’s ‘Kaleidoscope’ award for excellent governance, the SDWP is a nationally recognized leader. Peter was named “nonprofit CEO of year” by the San Diego Business Journal in 2021.

Wellness is one of the critical factors of being an effective practitioner. As career development professionals working with students, it is important for us to dedicate time to our self-care. This interactive webinar will provide tools for reducing stress and anxiety and encourage you to implement self-care into your daily routine. Important concepts we will discuss:

• Identifying triggers for stress and anxiety
• Mindfulness and cognitive techniques to reduce stress and anxiety
• Tips on how to implement self-care

Presenters: Dr. Sharon Givens and Marty Apodaca

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Self-Care Presenters:

Dr. Sharon Givens is a researcher, a licensed psychotherapist, career counselor, professional trainer, and academician. She is the CEO and Director of Visions Counseling and Career Center LLC., (VCCC).  VCCC is a premier private practice offering career counseling and coaching, mental health counseling and psychological testing with locations in Columbia SC, and Fort Mill, SC.  Sharon is also the sole proprietor of Training Visions, an international training firm, dedicated to providing customized training in the areas of career development, diversity and mentoring. Sharon has been involved with NCDA since 2008. She has earned a certification as a Career Development Facilitator, Career Development Facilitator Instructor, and a master trainer. Sharon has served on the Career Development Facilitator Instructor Task Force, and currently serves on the Master Trainer Committee.  Sharon is currently a member of the NCDA Advisory Council where she serves as the co-chairperson.  Since her tenure on the council, she has led, participated in and developed various ingenuities to promote the success of the Career Development Facilitator program as well as the National Career Development Association. More specifically, she has played a major role in the revision process of the career development facilitator curriculum and is leading the Career Development Facilitator program assessment task force. Sharon has an undergraduate degree in social work with a minor in psychology. She has a graduate certificate in Psychiatric Rehabilitation. She has a Master of Science in Counseling and a Master of Education in Adult Education. Sharon also has a doctorate in curriculum and instruction with a cognate in counseling. Sharon was the recipient of the Lorin Anderson Award for Doctoral Research.   She has over fifteen years of experience in the career development field with roles including a career counselor, college and career readiness project director, mentor, career coach and director of career development training. As a career and college readiness project director in her home state of South Carolina, she developed two major career development infrastructures that has enabled over 20,000 students across the state to attend college and or obtain successful employment.

Marty Apodaca, MA, LPCC, CCC, NCC
Marty Apodaca is a Senior Counselor at the University of New Mexico’s (UNM) Student Health and Counseling where he assists his clients in exploring the intersections of career and mental health. For over a decade, he previously served as a Career Development Facilitator at UNM Career Services, where he supervised and trained both individual and group counseling interns. Marty presents to counseling graduate students on career related topics and has taught undergraduate career development courses. Marty’s NCDA roles include being the Trustee-at-Large for Leadership Academy and a co-associate editor for the Features section of NCDA's web magazine, Career Convergence. Previously, he served on the President’s Strategic Planning committee and is an alumnus of Leadership Academy. Marty is an active board member and former president of the NMCDA, where he helps facilitate workshops aimed at educating community providers, career practitioners, and school counselors on serving their populations' career needs. Marty has also been faculty at two Career Construction Institutes and offers supervision and guidance to UNM staff and graduate students who use the Career Construction Interview with clients. Marty has publications in the Career Development Quarterly, Career Planning and Adult Development Network, and Career Convergence. Marty has also been published in the Journal of Individual Psychology, Teaching and Supervision in Counseling, and ACA’s VISTAS web magazine. Marty received his BA in English and MA in Counseling from UNM. While working on his MA, he served as a board member and president for Chi Sigma Iota, the counseling honor society. Marty is a Professional Clinical Counselor, Certified Career Counselor, and National Certified Counselor. At UNM, Marty has received the People Appreciate Wonderful Staff Award and was recognized as an American Indian Student Services Campus Partner.

The purpose of the session is to help practitioners improve the effectiveness of career interventions by improving their implementation. The presenters will provide a basic overview of the nature of career interventions, and how career theory can be used in implementation. Evaluation and accountability strategies for career interventions will be discussed. Finally, attendees will learn about an eight-step model for implementing career interventions and factors that influence implementation success. 
 
The presenters authored Designing and Implementing Career Interventions: A Handbook for Effective Practice (2nd Edition), an NCDA monograph. 

 
Presenters: 
 
James P. Sampson, Jr., Ph.D. is Professor Emeritus in the Department of Educational Psychology and Learning Systems and a Senior Research Associate at the Center for the Study of Technology in Counseling and Career Development at Florida State University [https://career.fsu.edu/tech-center]. He writes and speaks on the appropriate use of computer technology in counseling, on the use of cognitive strategies in the design and delivery of career interventions, and on the integration of theory, research, and practice. In addition to the United States, he has presented or consulted in Austria, Australia, Canada, China, Costa Rica, Denmark, England, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Japan, New Zealand, Northern Ireland, Portugal, Romania, Scotland, Singapore, South Korea, Sweden, and Turkey. Dr. Sampson is an NCDA Eminent Career Award winner and an NCDA fellow. 
  
Janet G. Lenz, Ph.D. is a Senior Research Associate at the Center for the Study of Technology in Counseling and Career Development at Florida State University [https://career.fsu.edu/tech-center]. Previously she was an Associate-In faculty member in Florida State’s Department of Educational Psychology and Learning Systems (EPLS), and the Career Center’s Program Director for Instruction, Research, and Evaluation. She also served as the FSU Career Center’s Program Director for Career Advising and Counseling. Dr. Lenz is a past-president of the National Career Development Association (NCDA), an NCDA Eminent Career Award winner, and an NCDA fellow. She is a Certified Career Counselor and a Career Development Facilitator Instructor. She has authored or co-authored more than 90 publications on a wide range of career development topics. 

 
 ^{This webinar originated May 29, 2024.}

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Today’s world of work is changing so fast and that is affecting many peoples’ jobs and resulting in job loss in multiple industries. Should displaced workers try to find other employment, they may discover limited prospects with their current skill set. The career development professionals who support these people must understand the challenges they face. This session will include information and resources to help your students and clients navigate the changing workplace. 

Presenter: 

Kathleen E. High, MEd, CCSP, has been working as a college professor, counselor, and staff member at community colleges and public and private universities since 1999. She has taught and counseled on academic, career and life success topics for over 15 years. Kathleen also has an independent consulting business where she works with adults facing education and career transition issues. She volunteered for over three years as a guest speaker at the Orange County One-Stop Center (American Jobs Center) where she presented special topics of interest to the unemployed. She created and led a faith-based support group for the long-term unemployed during the economic recession in 2012. 
  
Kathleen holds a master's degree in education: College Student Affairs from Azusa Pacific University, a BS in Communication: Public Relations from Cal Poly Pomona, and an AA from Rio Hondo College.  She holds additional credentials in the career development field: Certified Career Services Provider (CCSP) and is a certified instructor for the Facilitating Career Development (FCD) program offered through the National Career Development Association (NCDA). She is a certified Master Practitioner of the Myers-Briggs Type Indicator® (MBTI) personality assessment; and a certified administrator for the Strong Interest Inventory® and the Murphy-Meisgeier Type Indicator for Children® (MMTI-C). 
  
Kathleen has been studying the topic of the ‘future of work’ (i.e. how automation and globalization affect the economy, skills gap, labor market trends, innovation, workforce development, career development, and student success) since 1997. After being laid off from a long-term clerical position in the corporate world, she became a full-time university undergraduate student while she transitioned into a career in higher education. Through her over forty years of work experience, she has experienced and witnessed several organizational restructurings that eliminated hundreds of jobs.  She also has extensive understanding about the personal, emotional, financial, and professional toll that poor responses to these transitions take on individuals and their families. This workshop is based on her collective experience, academic research, and professional knowledge. It is intended to help individuals deal with these transitions that result from an unexpected need to reskill or pivot in order to maintain employability; and to empower those who support such people. This workshop is an updated version of one presented at the California Career Development Conference in 2019. 

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The resources and webpages referred to in the presentation can be found here: https://www.dreams-goals.com/wkshp-supporting-skillsdemand

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[webinar recorded: April 2025]

The potential of today's youth is immense, while the challenges they face to reach that promising future are real and daunting. To thrive in an unprecedented time of change and uncertainty requires skills that are durable, transferable, and most of all, uniquely human. The good news: every student already has a subset of these skills! The bad news: too many never realize it and their potential is sidelined. 
 
Educators have an incredible opportunity to unlock the potential of our next generation. Making human skills a core - and explicit - part of the everyday classroom experience will lead to engagement, well-being, and thriving communities. 
 
Chris Mackey and Courtney Reilly will share the experiences that drive their determination to equip today’s youth with human skills, and how they created Skillsline to fill the gap in knowledge and awareness of the human skills essential to a bright future for us all.
 

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Presenters: 
 
Courtney Reilly is a Co-Founder of human skills company, Skillsline. Courtney has focused her career on using innovation to enable opportunity and prosperity for young people regardless of background. Prior to founding Skillsline, Courtney led market development efforts for Chicago-based nonprofit LEAP Innovations, expanding the reach of its research-backed, personalized learning tools to schools across the country. Simultaneously, she led K-12 programming for the ASU+GSV Summit, founding the Summit's Leading Educator Scholarship Program in 2015, and enabling the attendance of thousands of innovative school and district leaders. Courtney has also spent time in Rwanda developing industry ecosystems and supported the growth of innovative education companies in the U.S. and around the world. Courtney holds an MBA from the Wharton School at the University of Pennsylvania, and graduated summa cum laude from Southern Methodist University with a BBA in Financial Management and a BA in Anthropology. 
 
Chris Mackey is a Co-founder at Skillsline and brings his passion for helping learners and organizations take real-world action, develop themselves, perform at peak, and achieve their visions of their future selves. From the beginning of his career, Chris has focused on partnering with schools and companies to develop world-class products. Prior to founding Skillsline, Chris served as Vice President and General Manager of the Myers-Briggs Innovation Labs, leading the development and marketing of award-winning software products recognized for their key role in driving student success and retention, engaging educators and learners, and ease of implementation for organizations. Chris holds an MBA from Pepperdine University’s Graziadio School of Business and Management and graduated from Indiana University as a Wells Scholar. 

The NCDA 2021 Webinar series presents:

The Threads of Hope-Action Theory and Practice

Presented by: Norman Amundson, Andrea Fruhling, Hyung Joon Yoon, and Spencer Niles

In this presentation the developers of Hope-Action Theory weave together both theoretical constructs and interventions that are supported through their research. As part of this process Spencer Niles, Hyung Joon Yoon and Norm Amundson use their unique perspectives to create more robust theory and practical interventions. Andrea Fruhling, the Executive Director of the Hope-Action Group and a career coach educator, will facilitate the discussion and will help to integrate a perspective from both career counselling and career coaching. The Hope-Action Group has been using this discussion process over the past year to further develop their ideas and to build online teaching platforms.

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The Presenters:

Dr. Norman Amundson is a professor emeritus from the University of British Columbia. He has a PhD from the University of Alberta and also holds an Honorary Doctorate from the University of Umea, Sweden. He has worked in the career development field for over 40 years and has published many books and articles, including a 2018 Anniversary Edition of his nationally award winning book “Active Engagement”. Most recently he has co-authored the books, “Career Flow & Development: Hope in Action” and “Career Recovery: Creating Hopeful Careers in Difficult Times". Many of his books and workbooks have been translated into other languages. In his work he emphasizes the importance of creativity, imagination, storytelling, dynamic action, metaphors and hope. Dr. Amundson has presented his work at many national and international conferences (in more than 30 countries). He has also been recognized by many national and international professional associations for his leadership and contributions in the career development field and is a recipient of the NCDA Eminent Career Award.  His training workshops and presentations are practical, engaging, and interactive.

Andrea Fruhling is a Certified Organizational Coach (UBC), founder of Doubleknot Works, executive director of the Hope-Action Group, and mentor coach/instructor for the Organizational Coaching program at the University of British Columbia. In addition to a private coaching practice, Andrea develops and delivers blended learning courses for career practitioners and organizations both nationally and internationally, helping them find more creatively impactful ways to work with clients. Andrea’s work is practical and engaging with a focus on creativity, active, strengths-based learning, team engagement, and hope. Recently, Andrea developed and co-facilitated “Certification in Hope-Action Theory and Practice”, a course for international career influencers in Singapore. She has developed several asynchronous online courses in partnership with Dr. Norm Amundson and the Canadian Career Development Foundation, and has delivered keynote presentations, workshops, and webinars for national and international career development conferences and associations. In response to the Covid-19 unemployment crisis, Andrea joined an elite panel of career development professionals to provide content for Hope Central, a holistic system developed by Kuder, providing resources for displaced workers and the workforce development professionals supporting them. 

Dr. Hyung Joon Yoon, Ph.D., CCSP, SPHR, is an assistant professor of Workforce Education and Development (WFED) at Penn State. Over the last 20 years, he worked for such organizations as LG Display, Republic of Korea Army, Penn State Management Programs and Services, Al Akhawayn University in Ifrane, the George Washington University, internationally, as a Human Resource Development (HRD) researcher-practitioner. He specializes in theory building, assessment and intervention development, and program evaluation in the fields of career development, leadership development, and organization development. He is one of the developers of Hope-Action Theory (HAT), and he developed the Human Agency Based Individual Transformation (HABIT) model for individual, organizational, and societal transformation. His research direction has been on empowering individuals and organizations with hope and human agency. He served on the board of the National Career Development Association (NCDA) twice. He is bestowed as an NCDA Fellow in 2020 for his significant contribution to the career development field through research, teaching, practice, and policy development. He is currently Associate Editor of Human Resource Development Review, a premier theory-building journal in the field of HRD. He is also a Master Trainer of the Facilitating Career Development (FCD) curriculum. 

Dr. Spencer Niles serves as Professor in the Counselor Education Program at William & Mary. Previously, he served as Dean, and Professor at the School of Education at William & Mary.  He was also a Distinguished Professor and Department Head for Educational Psychology, Counseling, and Special Education at the Pennsylvania State University from 2000-2013. He is a Past-President of Chi Sigma Iota International and was twice the President of the National Career Development Association (NCDA).  He is the recipient of the NCDA Eminent Career Award and has received many other awards for his scholarship and leadership.  He served as two-term Editor for The Career Development Quarterly, Editor for the Journal of Counseling & Development, and continues to serve on numerous journal editorial boards. He has authored or co-authored approximately 140 publications and delivered over 150 presentations at national and international conferences.  His book Career Development Interventions (6th edition) is the best-selling career text in the world.  His most recent co-authored books are titled Career Flow and Development: Hope-Action Theory and Career Recovery: Creating Careers with Hope in Difficult Times. He has taught in over 27 countries and is an Honorary Member of the Japanese Career Development Association, Honorary Member of the Italian Association for Educational and Vocational Guidance, and a member of the Board of Directors for the International Center for Career Development and Public Policy.

Artificial intelligence is opening new frontiers in how job seekers build connections and prepare for interviews. This session equips career development professionals with cutting-edge, practical strategies including using AI to gather hiring-manager intelligence, analyze job postings more deeply, generate personalized networking outreach, and simulate interview scenarios. Attendees will leave with actionable tools, ethical guardrails, and sample prompts they can use immediately with clients. 

Presenters: 

Elle O’ Flaherty, JD, PCC, CCSP, ACCG is the Founder & CEO, Interlace Solutions Coaching. She is a speaker and coach known for her science-based and hyper-practical presentations, and a pioneer in inclusive leadership and neurodiverse workforce development with a specialization in ADHD coaching. 
 
Robin Sotolov, ACC, MA is an executive coach and curriculum designer, specializing in early-career development, empathy-based leadership, and career transitions. Robyn brings over 16 years of experience in professional leadership, including having trained over 3,000 people, while working for OpenAI, Tesla, the Central Intelligence Agency, and the U.S. Department of State. Robyn crafts practical, engaging course content rooted in empathy and real-world experience that brings out the best in her students; skills she honed as an instructor and course director in the CIA’s Career Analyst Program. Robyn holds a master’s degree in security and conflict resolution from The George Washington University and a B.A. from the University of Wisconsin–Madison. 
 

[presented live December 3, 2025]

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The NCDA 2019 Webinar series presents:

US Department of Labor
Open & Free Online Resources for Career Advisors

Presented by: US Department of Labor Employment & Training Administration

The U.S. Department of Labor, Employment and Training Administration offers a variety of online career resources and tools that can support career counselors, academic advisors and workforce system professionals to help job seekers explore careers and find employment. Join representatives from the U.S. Department of Labor and CareerOneStop for a tour of some favorite online career sites and learn about some new resources and features.

• CareerOneStop (GetMyFuture, Reentry Portal, Competency Model Clearinghouse)
• O*NET Online (MyNextMove, MiProximo Paso, MyNextMove for Veterans)
• apprenticeship.gov

Over time, many customized portals have been added that provide specialized information and features for veterans, opportunity youth, returning citizens/ex-offenders, business/employer engagement, sector strategies, and more. 

The sites presented in this webinar include resources that are OPEN and FREE to use, download, and share, or even to incorporate in other websites or web-based tools.  You will be introduced to toolkits, assessments, guides, curriculum, and materials that support job seekers with diverse needs and backgrounds.  Hear examples of how these resources are used and learn how you can make use of them in your own practice. 

Watch the recorded Webinar for free now

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The NCDA 2019 Webinar series presents:

Working with Third Party Providers to Support International Students’ Career Development

Presented by:

Kendra Northington, Kwan Segal, Elif Balin,
Nicole Anderson, and Sonia Liang

According to the survey research results of the NCDA International Student Services Committee (ISSC), there are consistent challenges in higher education to provide effective career services to international students. Some common struggles are the complexity of job and internship search processes, employer perceptions about international student work permit and visa procedures, and limited network and resources for international students in the U.S. The NCDA-ISSC recognizes the importance of addressing third-party service providers and resources outside of higher education settings that often emerge as a response to the unmet career development needs of international students. Third-party providers can be non-profit or for-profit organizations that offer career resources and job search platforms to international students. They also include technological platforms that disseminate or facilitate job opportunities in the U.S. and other countries.

Career development professionals need to become more familiar and competent with these services to assess their credibility and potential usefulness to meet international students’ career needs. This webinar aims to help career development professionals increase their awareness and gain more knowledge regarding the ethical and effective use of third party providers and resources as additional resources. 

In this webinar, you’ll learn:

• the functions and trends of third-party providers in the U.S. and how they can address the challenges of supporting international students in the higher education setting;
• the various types of third-party providers that provide career services to international students, including the service features, pros and cons, and examples;
• how to make ethical and multiculturally competent decisions when working with third-party providers

Click here to view the recorded webinar for free

Don't forget to register to receive 1 CE for viewing a pre-recorded webinar (the fee is discounted for watching 2, 3, 4, or 5 webinars).

The Presenters: 

Kendra Northington is the Senior Career Counselor in the School of Engineering & Applied Science at the George Washington University. Kendra has worked in career services for the past five years, with a focus on traditionally underserved communities including international students, undocumented students, and students of color. As a Licensed Professional Counselor she likes to bridge the gap between mental health and career support for college students.

Kwan Segal is the Founder and CEO of International Career Advisory, Inc. (ICAway), a Career Advisory firm that provides a complete career coaching solution for international students in the US. Kwan is an experienced human-capital consultant. Her past corporate experience includes global organizations like Deloitte, Accenture, and BMW. Kwan has designed a Career Success Roadmap that equips international students with the skills for their career search, encourages them to break through cultural barriers, and prepares them to enter the U.S. professional world. Kwan holds an Executive MBA through a Kellogg School of Management - Sasin Graduate Institute of Business Administration international education partnership program and a certification of Senior Professional in Human Resources by HRCI.

Elif Balin is an Assistant Professor of Counseling and the coordinator of the Career Counseling specialization at San Francisco State University. Besides teaching career counseling and counseling skills courses, Elif has published several articles and book chapters on career counseling and international student career development. Also, she chaired the NCDA International Student Services Committee between 2013 and 2015 and continues to co-lead research projects under this committee. During her professional school counseling and career counseling experiences in Turkey and the U.S., she worked with a diverse population of students and developed specialized programs to support their career development, mental health, and cultural transition needs.  

Nicole M. Anderson is Associate Director of Alumni Career Services at Tufts University in Medford, Massachusetts.  Nicole has worked with undergraduates, graduate students, and alumni in career development for more than 25 years at Tufts University and Boston College. For a decade, she worked as career services liaison to international students at Tufts University, and in 2017-2019, she co-chaired the International Student Services Committee with the National Career Development Association.  Nicole currently serves as the Vice President of Research for the Alumni Career Services Network. She earned her BA in Psychology and MA in Higher Education from Boston College in Chestnut Hill, Massachusetts.

Sonia Liang is the Associate Director at the Career Strategies Center of the International Business School, Brandeis University. Recently transitioned from the undergraduate office, she shifted her focus from general career counseling to providing career education to the Business Analytics graduate student cohort through teaching, career coaching and programming. As an active international student advocate, Sonia created strategic partnerships for students through specific programming, campus outreach, and employer relations efforts. She spearheaded a series of initiatives which led to the undergraduate office receiving the National Career Development Association (NCDA) 2019 “Service to International Students” award.